Getting Along With Your Computer Column Archive

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A big thank you to our friends at Castanet.Net for running our column there.  If you missed any of the columns, you can read them here.

Even Better Than New
By Cate Eales

Appeared December 29, 2005 on castanet.net

So, did Santa bring you that new computer you asked for? Yes? Great! Now is a really good time to get your computer set up just the way you like it, and to protect it from the bad things out there --- and the bad things that may already have been installed before Santa put the computer under your tree.

Install an anti-virus program…and keep it up to date!
The first thing to do, even before you connect your computer to the outside world, is see what kind of anti-virus software is installed, if any. Did your computer come with a “trial version” or did it come with a subscription, or did it come without anti-virus software? If a subscription (3-month, 6-month, 12-month) is included, you need to register/activate the subscription, and you need to set up the software to get the updates for you. Check the documentation that came with the computer to see what you have, and open the anti-virus program and follow the prompts to get it set up.

If your computer came with a “trial” version or no anti-virus software, you absolutely, positively need to install some. If you want to use the trial version, follow the prompts to set it up, and be aware that you’ll be expected to pay when the trial period is over. I can’t tell you how many clients I see who have an expired trial version of an anti-virus program on their computers, and they never even knew they weren’t protected. At the end of the trial period, you can pay for a subscription, or you can uninstall the software and go with another anti-virus program. A good, free one is Grisoft AVG Free Edition, which is available here: http://free.grisoft.com/doc/1. Download it, install it, and follow the prompts to make sure it updates itself every day.

Let Microsoft fix what it broke.
Once your anti-virus program is installed and you’ve gotten the latest updates and gotten it all set up, you can get the latest Windows Updates. Almost all computers sold now with Windows XP installed also already have Service Pack 2 installed. That’s good news, because it means you’re relatively up-to-date. But Microsoft frequently issues updates and patches, so you should make sure your computer has all the latest critical patches. Browse to http://update.microsoft.com/. I recommend using the Express settings, at least the first time. And while you’re there, you can set things up so that the updates are automagically downloaded and installed.

Is your firewall working?
I
f you have an “always on” connection to the internet, like DSL or cable, you should be using a firewall. Windows XP has a rudimentary built-in firewall. Some anti-virus packages, usually with “security center” in the name, include a firewall. There is also a good, free firewall available from Zone Alarm, here: http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?dc=12bms&ctry=US&lang=en (Keep choosing the “Free” version, not “Trial”).

You really need to be using just ONE firewall! So if you install ZoneAlarm Free, or if you use one that is part of a “security suite”, make sure you’ve turned off the Windows built-in firewall. Go to Start | Control Panel | Security Center | Windows Firewall to change the settings. Once you have a firewall installed and running, you can check its effectiveness here: https://www.grc.com/x/ne.dll?bh0bkyd2

Stamp out spyware!
With an anti-virus program, up-to-date Windows, and a firewall running, you’ve made an excellent start! I’d also recommend the Microsoft Anti-spyware Beta1 program, which is also free. You can get it here: http://www.microsoft.com/athome/security/spyware/software/default.mspx. Grab it, install it, and let it run all the time your computer is on. It’s free and it works. The beta version will expire at the end of July, 2006. At that time Microsoft will either make it available free or more likely charge for it, but until then, go get it.

Finally, to remove the spyware and malware that everything else you’ve already installed misses, download, install and run either Spybot Search & Destroy, available here: http://www.safer-networking.org/en/index.html, or Ad-Aware, available here: http://www.lavasoftusa.com/software/adaware/. I run them both. Once you’ve installed one or both, run them and you might be surprised how much junk came included in your computer, right out of the box! There are plenty of programs that claim to protect you from spyware. Some of them will, and others are, themselves, spyware. Here is a list of corrupt anti-spyware programs: http://www.2-spyware.com/corrupt-anti-spyware.

Next time --- the fun stuff!
Now that you’ve got the basic protection in place, next week we can spend some time on tweaks and fun things you can do with your computer. As always, if you have any questions or comments or recommendations, please email cate@rlis.com and let me know. And if you’re having trouble with the links in this column as it appears on castanet.net, you can always browse over to my site and read the archived columns there: http://rlis.com/column.htm.

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Cate Eales has been helping people make online computing safe, accessible and fun for over 20 years. She lives in Kelowna with her husband, Eric, and her dog, Sandy. Cate is a partner in Real Life Internet Solutions, helping individuals and small businesses with virus, spyware and malware eradication; personal computer training and management; digital image management; music transfer; and website design, hosting and management. Email Cate at cate@rlis.com  with your comments, suggestions, or questions. To browse the column archives, visit the Real Life Internet Solutions website at www.rlis.com.

© Cate Eales 2005 – All Rights Reserved

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